About us

We build the infrastructure behind digital insurance

Alicia combines products, technology and operations. So brands can offer insurance that fits their customer journey - without building an insurance company from scratch.

6

European markets

200,000+

end customers insured through partners

90.2%

customer satisfaction

In a nutshell

Alicia delivers insurance products, a modular tech platform and operational execution.

Partners embed coverage into their own brand experience. We handle underwriting, administration, claims and compliance behind the scenes.

Insurance belongs in the digital customer journey

Digital brands know exactly when customers need certainty: when taking on a job, making a purchase, booking a trip or signing a new contract. Yet insurance often remains a separate process - slow, generic and disconnected from the experience people expect from your brand.

That is why we work through brands people already trust

Not every organisation wants or can set up an MGA, tech stack and claims operation itself. Alicia exists so platforms, advisors and insurers can add insurance on their terms: white-label or co-branded, API-first, and built for compliance.

Started in the world of work, now ready for more

Alicia was founded in 2019 by Marijn Moerman (CEO) and Richard Arnold (CTO).

We began with freelancers and professionals - a group that is often underinsured and needs flexible cover. With partners such as Knab, Temper and HeadFirst Group, we proved that embedded, digital insurance works. We are now scaling that approach into banking, mobility, advice and other digital sectors.

From idea to live proposition

Whether you want to embed insurance, digitise your advisory practice, or bring new products to market faster: Alicia provides the building blocks. You focus on your customers. We focus on the insurance foundation.

What can we do for you?

Whether insurance is new to you or already part of your business: we start from your goal and build the right proposition around it.

Propositions with impact

Together we define which product, model and moment in the journey create value for your users and your business.

Tailored products

Through MGA agreements with 10+ international risk carriers, we design cover that fits your segment.

Modular platform

Use the full stack or only the modules you need: distribution, underwriting, claims, data and portals.

Optimisation after launch

We keep measuring and improving so conversion, service and compliance grow with your proposition.

What we stand for

Digital where it can be, human where it must

Customers manage their insurance themselves; our team is ready when things get complex.

Clear, even when it is about insurance

No unnecessary jargon. Partners and end customers understand what is happening and why.

Your brand first

We adapt product, journey and look to your brand - or work visibly alongside you as Alicia.

Curious what fits your brand?

About us | Alicia Insurance