Alicia

Platform

A modular platform for the full insurance chain

From product configuration to claims and data: Alicia provides the technology to launch and manage embedded insurance. White-label, API-first, and available as a full stack or per module.

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Modular, for what you need

Insurance should fit the situation. The same is true for the technology.

That is why the Alicia platform is built from modules that work on their own and as a whole. Digital products and distribution, underwriting and policy admin, claims and data-led steering: use what you need.

Capabilities

Enterprise technology, built for insurance

Award-winning

In-house insurtech platform, recognised with the NVGA/AM Innovation Award.

Weekly releases

New functionality goes live in short cycles, without long freeze periods.

GDPR-compliant

Built for privacy and digital distribution across European markets.

Cloud-native

Built on AWS: scalable and designed for enterprise environments.

API-first

RESTful APIs and webhooks for integration into existing customer journeys.

Ready to integrate

Documentation and developer access so connections can go live in days.

Redundant PSP integration

Multiple payment service providers, so collections do not depend on a single party.

Bank-grade security

Access control, logging and security that financial partners expect.

Modules

Use the full stack, or only what you need

Each module covers one part of the chain. Together they form a single platform for embedded insurance.

Product & Distribution

Configure questions, pricing, documents, terms and branding per product. Launch digital propositions white-label or in your own customer journey - including self-service from purchase to administration.

  • Any product type: from liability to usage-based
  • White-label funnel, matched to your brand
  • Multiple products in a single purchase

Underwriting & Admin

Configure underwriting rules and collect all relevant customer information in one overview. Built for insurance professionals: from exceptions to KYC, without a maze of screens.

  • Real-time exception signalling
  • Policy lifecycle, notes, invoices and claims per customer
  • Connectable to existing systems and sources such as CIS, KvK, Solera TIME

Claims Management

Configure claim forms per product and handle cases in one compliant workspace. End users file digitally; handlers see policy, file and audit trail together.

  • Forms per product, in your brand style
  • Overview, changelog and four-eyes principle
  • Used daily by Alicia's own claims team

Data Insights

Dashboards structure portfolio, conversion and claims data. So you see what is happening - and where to steer - without getting lost in raw tables.

  • Real-time views of portfolio and claims
  • Insight for product and conversion decisions
  • Built on the same data the operation uses

API Layer

RESTful APIs and webhooks for integration into platforms, banks and advisory environments. Prefill data, activate cover and keep systems in sync.

Billing & Payments

Complete billing infrastructure, including bordereaux and robust PSP integrations for collections. Policy, premium and settlement stay in one chain.

Compliance Engine

AFM-licensed and GDPR-compliant operations, with access control and logging. Set up for digital distribution across multiple European markets.

Customer Portals

Branded self-service for end users: view policies, download documents, submit changes and file claims - without leaving your platform.

Architecture

One stack, from distribution to compliance

Modules connect to each other, but you do not have to use them all at once. Distribution, product configuration, underwriting, claims, data, compliance and API together form the chain behind embedded insurance.

Ready to put the platform into your proposition?

Let's look at which modules fit how you want to offer insurance. From a single integration to the full stack.

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Platform | Alicia Insurance