Blog

New: Device Protection, the Alicia way

Presenting our latest new business line: Device Protection. A product that creates higher customer loyalty, as well as new income for your retail & e-commerce business.

29 October 2024

Consumer electronics play a central role in everyday life - few days pass without the use of a laptop, phone or tablet. As businesses look for ways to constantly evolve to add value through innovative services and stay ahead of the competition, insurance for consumer electronics presents a new opportunity.

Now introducing: Alicia’s new Device Protection. A product that not only protects your customers’ electronics, but also unlocks new revenue opportunities for your business.

What Device Protection means for you

Extra revenue model

Take good care of your customers, and don't forget yourself in the process. Extra services such as insurance add value for everyone.

Happy, loyal customers

Customers want convenience, not hassle. Show them you understand them by making insurance easy, and offering it at the most relevant time.

Insurance as a Service

You don't have to be, or become, an insurance expert. We make sure your customers are offered exactly what is relevant to them.

Why Device Protection?

Convenience and relevance - that's what it's all about these days. Customers don't want to have to search endlessly for the right products and services. Customer experience and loyalty lies in providing the right value added services that really benefit your customers. 

Such as Device Protection. You can fully integrate that into your business, at the most relevant moment in the customer journey. And that goes beyond the moment when they buy a device, as with many traditional insurance policies. Your customers can activate cover up to a year later. With those multiple contact moments, you can build even stronger, long-term relationships with your customers.

Last but not least, selling insurance gives your company a new source of income. Without needing the insurance knowledge and licences. A win-win situation. 

Show your customers that you understand them and think with them, with Device Protection.

Who can offer Device Protection?

Retail and e-commerce parties that sell devices can really benefit from this new product as a valuable extra service. But also brands that sell or offer related products and services can diversify their revenue streams through value added services like this one!

Relevance is key for any value added service to work. If Device Protection insurance is relevant for your users and their needs, then offering device protection is for you.

In a nutshell

  • Covers the most frequent reasons for damages
    Water damage or dropping yo ur device – the usual suspects

  • Purchased in 3 minutes
    Whether online or offline, through the checkout systems.

  • Protected all around the world
    No matter if a device breaks at home or in Antarctica

  • Insure new devices, or up to 12 months after buying them
    More than one moment to make sure people’s device are protected

  • Case + screen protector = premium discount
    To reward those taking good care of their belongings

Customer experience and loyalty lie in providing the right value added services, that really benefit your customers. 

Here's how it works

Seamless user experience

Whether your focus is on e-commerce, in-store retail, or online services, Device Protection is fully digital and can be easily embedded into your sales flow. And since convenience is key, you can be sure to see some very happy customers.

Alicia = single point of contact

Alicia takes care of all aspects of the insurance process, from onboarding to claims handling. Since we work with multiple insurers, your customers receive the best possible deal, without adding complexity to your operations.

Insure devices up to 1 year after purchasing

What makes this insurance unique is that it's not just for newly bought devices – it can be bought up to a year after a device is purchased. Thanks to the flexibility of this product you can offer insurance at multiple points in the customer journey. This opens up additional revenue streams, increasing the window of opportunity to capture customer value for much longer.

Real-time pricing

How do we make sure people never pay too much? Our system continuously base our premiums on real-time phone prices, ensuring that your customers are always offered the most up-to-date insurance rates for their device.

Your customers receive the best possible deal, without adding complexity to your operations.

The Alicia Advantage: Driving growth and differentiation for your business

Incorporating Device Protection into your product lineup and value-added services is more than just adding an insurance option – it’s about enhancing your brand’s value proposition and staying competitive in a rapidly changing market. Offer the best possible service while benefiting from new revenue streams and increased customer loyalty.

Ready to unlock new opportunities with Device Protection? Reach out to our business development team at [email protected] to explore how this innovative solution can be seamlessly integrated into your offerings.

More interesting insights

(if we do say so ourselves)

Sector

E-commerce & retail

Offer worry-free shopping with seamlessly embedded insurance, and gain a new revenue model in the process.

Tech

Digital products & distribution

Offer insurance fully digitally and allow your users to buy insurance within 4 minutes. Seamlessly embedded into your user journey & branding.

Alicia

About us

Find out what we do, who we are and what we stand for.

More interesting insights

(if we do say so ourselves)

Sector

E-commerce & retail

Offer worry-free shopping with seamlessly embedded insurance, and gain a new revenue model in the process.

Tech

Digital products & distribution

Offer insurance fully digitally and allow your users to buy insurance within 4 minutes. Seamlessly embedded into your user journey & branding.

Alicia

About us

Find out what we do, who we are and what we stand for.

More interesting insights

(if we do say so ourselves)

Sector

E-commerce & retail

Offer worry-free shopping with seamlessly embedded insurance, and gain a new revenue model in the process.

Tech

Digital products & distribution

Offer insurance fully digitally and allow your users to buy insurance within 4 minutes. Seamlessly embedded into your user journey & branding.

Alicia

About us

Find out what we do, who we are and what we stand for.

More interesting insights

(if we do say so ourselves)

Sector

E-commerce & retail

Offer worry-free shopping with seamlessly embedded insurance, and gain a new revenue model in the process.

Tech

Digital products & distribution

Offer insurance fully digitally and allow your users to buy insurance within 4 minutes. Seamlessly embedded into your user journey & branding.

Alicia

About us

Find out what we do, who we are and what we stand for.

Curious what we can do for you?

Curious what we can do for you?

Curious what we can do for you?

Curious what we can do for you?

Contact

Alicia Insurance

Coolsingel 104

3011AG Rotterdam

+31 (0)10 899 0432

[email protected]

Follow us on Linkedin

Company

Alicia Insurance B.V.



AFM 12046794



KvK 75354608

Alicia MGA B.V.



AFM 12009343



KvK 24280088

2024 Alicia

Contact

Alicia Insurance

Coolsingel 104

3011AG Rotterdam

+31 (0)10 899 0432

[email protected]

Follow us on Linkedin

Company

Alicia Insurance B.V.



AFM 12046794



KvK 75354608

Alicia MGA B.V.



AFM 12009343



KvK 24280088



2024 Alicia

Contact

Alicia Insurance

Coolsingel 104

3011AG Rotterdam

+31 (0)10 899 0432

[email protected]

Follow us on Linkedin

Company

Alicia Insurance B.V.



AFM 12046794



KvK 75354608

Alicia MGA B.V.



AFM 12009343



KvK 24280088

2024 Alicia

Contact

Alicia Insurance

Coolsingel 104

3011AG Rotterdam

+31 (0)10 899 0432

[email protected]

Follow us on Linkedin

Company

Alicia Insurance B.V.



AFM 12046794



KvK 75354608

Alicia MGA B.V.



AFM 12009343



KvK 24280088

2024 Alicia